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Support

How to reach us, and answers to common questions.

Contact

Please use the form below for questions and bug reports.

Contact form

For bug reports, it helps to include: your iOS version, iPhone model, the length and type of the material (video or audio), and what you were doing when it happened.

Frequently asked questions

Too much is being cut
Lower the sensitivity slider. For individual spots, open the list of silences and switch any of them back to "keep". If less than 25% would remain, a confirmation appears before exporting.
Almost nothing is cut
Raise the sensitivity, or shorten "minimum silence". With background music, the level difference between music and speech is small and accuracy drops — the editor tells you when that is the case.
Word endings are clipped
Increase "padding". The ratio between the lead-in and tail-out is kept as you adjust.
Exporting takes a while
Time scales with the length of the result (measured on iPhone 16 Pro: about 17 seconds for a 3:10 output). Keep the screen on while exporting — iOS does not let an app encode video while it is not in the foreground.
Audio files cannot be saved to Photos
Photos does not accept audio. Use Share to save it to Files or another app.
I purchased but cannot export (new device or reinstall)
Tap "Restore purchase" on the export screen. You need to be signed in with the same Apple ID used for the purchase.
Is my video uploaded anywhere?
No. The app performs no network access at all. Everything happens on your device. See the Privacy Policy.